Protecting your privacy is a top priority at Hawaii Automotive Consumer Guide (HawaiiACG). HawaiiACG implements robust privacy protections, high-level security, and fair information practices to protect customers' personal information. This statement describes the policies that govern the collection, maintenance, use, and disclosure of personal information about our customers.

WHY WE OBTAIN INFORMATION
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a new user profile on the site to use specific features available only to registered users.

The primary reason we obtain this information is to make the site easier for you to use by not having you enter information more than once. We may also periodically use your information to alert you to updated information and other new services from HawaiiACG.

If you choose not to register or provide personal information, you can still use most of HawaiiACG. But you will not be able to access areas or use features that require registration.

REGISTERED USER PROFILES
When you register, your information is protected by use of a password, which you select. Each person who registers must have a unique email address and password. Duplicate profiles using the same email address or user name are not permitted. We highly recommend that you select a password, which is neither common nor known to others. We encourage you to NOT use as a password such as your Social Security Number, Phone Number or Date of Birth.

If you are a previous registered user and you have lost or forgotten your password, you may only obtain it by email using our "Forgot Password" feature. Click the link on any login page to request your password be emailed to you. We will not provide your password via any other methods.

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time. By following the "Modify My Ad" link provided on our system, you may view and edit the personal information you have already given us. You may also elect to receive or discontinue receiving any email newsletters or special offers we may choose to distribute periodically. Once you register and create an account, your account is active for 180 days. You will be notified 7 days prior to your account expiration date. You may renew your account prior to expiration for an additional 180 days.

POSTINGS
When you post photos to the classifieds, you understand that these photos will be made visible and are downloadable to all HawaiiACG.com visitors including non-members.

PARTNER PRIVACY STANDARDS
HawaiiACG contracts with other companies to assist in supporting our core features and services. When necessary for these services to function, we exchange customer information with these companies of customers who have selected those services. We require that our key partners treat our customers' data under the same high privacy and security standards that Hawaii Automotive Consumer Guide uses. This means that personal information provided to our partners is not sold, rented, or shared by them except as necessary to accomplish the purpose of the disclosure. It also means that our partners will not use personal data for marketing to our customers.

DISCLOSURE
We do not collect, use, or disclose any information about our customers without their knowledge and approval. We do not sell, trade, rent, or otherwise disclose our customer lists or information to any parties. We do not share email lists with anyone.

HawaiiACG uses the information collected about you to assist you and no one else. We use personally identifiable information about our customers only in defined and responsible ways. We use your information internally to respond to your requests, provide support, maintain your account, and for similar purposes.

We do not share user information with third parties except when we have prior consent, or when required by law. It is possible that HawaiiACG could be required to disclose personal information in response to valid legal process, such as a search warrant, subpoena, or court order. All record keepers face the possibility that disclosure of their records may be compelled in some civil, criminal, or administrative matters. Disclosures may also be appropriate to protect HawaiiACG's legal rights or during emergencies if physical safety is believed to be at risk. We think that these events are unlikely, but they are possible. We will take reasonable steps to limit the scope and consequences of any of these disclosures.

If we receive a subpoena demanding disclosure of your records, we will make all reasonable efforts to notify you of the subpoena when possible.

E-MAIL A FRIEND
If a user elects to e-mail a friend from this Web site, a function available on every page in this site, we ask for the friend's e-mail address. Hawaii Business Direct captures this information for the sole purpose of sending this one-time e-mail.

ELECTRONIC SAFEGUARDS
HawaiiACG uses security products and services that meet accepted industry standards. We use Secure Socket Layers (SSL) to protect our customer's private and confidential information during transmission over the Web. HawaiiACG uses a high-level, one-way encryption algorithm to protect customer information. We also use "best practice" logical controls over systems software and hardware to ensure that only authorized personnel have access.

PHYSICAL SAFEGUARDS
Access to HawaiiACG's computing facility, including servers, telecommunications equipment, the network control center, and other related areas is restricted to individuals identified by management who need access to perform their jobs. Management must approve access by anyone else, including vendors, contractors, and other HawaiiACG's employees in advance.

ACCOUNTABILITY
All HawaiiACG employees receive training in privacy and security. We choose key partners who will meet our standards for privacy and security. We will work with customers to obtain a fair and rapid resolution of any complaints or disputes about privacy. Any employee who violates privacy and security standards will be subject to disciplinary action or termination.

NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

If you have a question or comment about our Privacy Policy, you may contact us via the following methods.

Last Modified on January 13, 2002

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